Continuing Ed FAQ

What is the difference between credit and non-credit classes? Credit classes are traditional graduate credit, and as a result there is a transcript on file at Longwood in the Registrar’s Office when completing the course. Non-credit classes are designed to be equivalent to graduate academic work, with one credit equaling 12 1/2 contact hours. These classes do NOT receive transcripts. They are not processed through the Registrar’s Office; and therefore, the only record of completion is through the Office of Continuing Education & Professional Studies at Longwood University. A certificate of completion is distributed to the student as validation from the institution and office.

How do I register/enroll for graduate credit courses? As a non-degree seeking student, you will be registered for classes through the Registrar’s Office. You will need to complete a Graduate Course Enrollment Request Form (pdf) and an Application for Virginia In-State Tuition Rates on a yearly basis to be considered for in-state rates. Your forms may be mailed or faxed to (434) 395-2252. You may be asked to provide our office with a transcript if your class has a prerequisite.
Office of the Registrar: Physical Location on Longwood’s campus: Ground Floor, Barlow Hall, Mailing Address: 201 High Street, Farmville, VA 23909    Phone: (434) 395-2580

What Learning Management System do students use for credit classes? Canvas. Every Longwood student will be enrolled into the Canvas account when he/she registers for the course. In order to login, the student will need a Longwood email account and password first administered by ITS. The Canvas system is supported by the Digital Education Collaborate office.

Is there student support for Canvas help? Yes, The Digital Education Collaborative (DEC) provides the support and structure behind the University’s commitment to academic success and pedagogical excellence through the effective application of instructional technology.

The DEC serve as an agent for personal, professional and academic growth in a technology mediated environment. They assist Longwood faculty, staff and students with:

  • Design for learning in technology mediated environments
  • Development of resources for learning
  • Utilization of resources for learning
  • Management of resources for learning
  • Support and training for the effective use of instructional technologies
  • Evaluation of processes and resources for learning

The DEC is open during the Fall and Spring Semesters, while class is in session.
Monday – Thursday, 8:00 a.m. – 8:00 p.m., Friday, 8:00 a.m. – 5:00 p.m.
Staff is available to address concerns over the weekend. For assistance on Saturdays and/or Sundays, please email

Digital Education Collaborative (DEC): Physical Address on Campus: Ruffner 146, Mailing Address: 201 High Street, Farmville, VA 23909
Phone: (434) 395-4332

What Learning Management System do students use for non-credit classes? The free version of Canvas. It works very similarly as the university system of Canvas, if you’ve used it before. To sign up for an account, click here. The DEC office doesn’t offer support for the free version of Canvas. The trouble-shooting will need to be done by the Professional Studies Coordinator, Shelly Madden. Please contact her through email: or by phone: (434) 395-2719 if you are having problems with the free Canvas system.

What is the contact information for Longwood’s Information Technology Services (ITS) Help Desk? Contact: Information Technology Services, French Hall, 201 High Street, Farmville, VA 23909, Phone: (434) 395-4357, Toll Free: (877) 267-7883, Fax: (434) 395-2035. Email:

Where to find ITS: User Support Services is located in the basement of the French Hall, which is located on High Street next to Tabb Hall. View the Campus Map (pdf)

Contact the Information Technology Help Desk for assistance with:

  • installation of hardware or software
  • resetting of passwords
  • anything related to computer security or computer networks on campus
  • repair or modification of Longwood technology that is broken
  • anything related to phones, wireless and wired internet connectivity

After I register for courses, what happens next? Longwood’s Information Technology Services will be sending each new non-degree seeking student a Longwood email address and temporary password to the email address listed on the original paperwork sent in by the applicant within 5-7 business days of when the Registrar’s Office has entered the information into the system. The Longwood email address will be the primary method of communication between the instructor and student for coursework and will allow the student to log into the Canvas system when taking traditional graduate and credit-bearing courses.